AI-Powered Performance Management for SMBs

Your managers are flying blind on performance.

No tools for 1:1s. No visibility into at-risk employees. No structured reviews. SmartCoach™ gives SMB managers the same AI-powered performance tools that enterprise teams pay $40K+/year for—at a price that actually makes sense.

69%

of SMBs have no performance system

3.2 hrs

wasted per manager weekly on ad-hoc coaching

Get Early Access See Your Savings

SmartCoach™ • Riverside Solutions

AI-Generated Agenda

for Sarah Chen • Next 1:1: Tomorrow 2pm

Q1 OKR Behind Schedule

Sarah's "Reduce Time-to-Fill" goal is at 62% with 3 weeks left. Ask about blockers.

💡 Suggested talking point: "What's preventing you from hitting 80%?"

Acknowledge Recent Win

Sarah closed 3 hard-to-fill roles last week—8% above team avg.

💡 Recognition builds momentum

Development Plan Check-in

Sarah requested "Advanced Boolean Search" training 2 weeks ago. Follow up on progress.

Private Manager Notes

Team Goal Overview

Q1 2026 OKRs • 3 weeks remaining

Sarah Chen

Senior Recruiter

On Track

Reduce Time-to-Fill by 15% 62%

Marcus Johnson

Recruiter

At Risk

Increase Offer Accept Rate to 85% 31%

AI Alert: Marcus missed his last 2 check-ins and hasn't updated progress in 11 days. Schedule a 1:1.

Priya Kapoor

Lead Recruiter

Exceeding

Launch Referral Program 94%

Q4 2025 Performance Review

Sarah Chen • Submitted Dec 20, 2025

Goal Achievement

4.2

Manager Rating

Exceeded 3 of 4 quarterly OKRs. Particularly strong in candidate experience metrics.

Core Competencies

Communication

Problem Solving

Collaboration

Development Plan

Complete Advanced Boolean Search Training by Feb 15
Shadow Lead Recruiter on 3 executive searches
Take ownership of Q1 hiring manager training initiative

AI Insight: Sarah's performance trajectory suggests readiness for Lead Recruiter role within 2 quarters. Consider succession planning.

The Crisis

The SMB Performance Management Gap

Enterprise teams get Workday and Culture Amp. SMBs get... Google Sheets and hope. The gap is costing you talent.

69%

of SMBs have no formal performance management system

Source: SHRM 2024 SMB Survey

$40K+

average annual cost for enterprise performance platforms

Lattice, 15Five, Culture Amp pricing

3.2 hrs

wasted per manager weekly on unstructured performance tasks

Time spent on 1:1 prep, notes, review templates

58%

of disengaged employees cite "lack of feedback" as #1 reason

Gallup State of the Workplace 2024

The Solution

Connect → Coach → Calibrate

SmartCoach™ gives SMB managers enterprise-grade performance tools without the enterprise price tag.

1. Connect Your HRIS

One-click sync with BambooHR, Gusto, ADP, or any HRIS via REST API. Org chart, reporting structure, and employee data auto-populate.

5-min setup No IT needed Auto-sync daily

2. AI Does the Heavy Lifting

SmartCoach™ analyzes goal progress, coaching notes, and engagement signals to auto-generate 1:1 agendas, flag at-risk employees, and suggest talking points.

Real-time alerts Smart insights Zero busywork

3. Better Performance, Less Time

Managers run structured 1:1s, track goals in real-time, and conduct reviews with guided templates. Teams get continuous feedback without extra admin overhead.

3.2 hrs/week saved Higher retention Data-driven reviews

Core Features

Everything managers need. Nothing they don't.

AI-Generated 1:1 Agendas

Never walk into a 1:1 unprepared again. SmartCoach™ analyzes recent activity, goal progress, and engagement signals to build a personalized agenda for every direct report—complete with suggested talking points and recognition prompts.

Auto-generated Context-aware Time-saving

At-Risk Employee Detection

Catch disengagement before it becomes turnover. AI flags employees who miss check-ins, fall behind on goals, or show low engagement patterns—then prompts you to intervene with specific coaching suggestions.

Early warning Real-time alerts Retention tool

OKR & SMART Goal Tracking

Set quarterly OKRs or SMART goals with built-in templates. Track progress in real-time with visual dashboards. Employees update their own goals, managers get instant visibility—no more chasing updates in Slack.

Visual tracking Templates included Team view

Manager Coaching Note Log

Document conversations, wins, and areas for improvement with a private note system. Choose what to share with employees vs. keep manager-only (e.g., PIP discussions, salary notes, succession planning). All notes are timestamped and searchable.

Private + shared Timestamped Compliance-ready

360-Degree Feedback Module

Run peer, upward, and self-reviews with customizable templates. Anonymous or attributed responses. AI synthesizes feedback themes and highlights gaps between self-perception and team perception—surfacing blind spots managers need to address.

Peer + upward Anonymous option AI synthesis

Plus These Essential Tools:

Structured Review Templates

Quarterly, annual, probation—all pre-built

Development Plan Builder

Career paths, training, stretch assignments

Calibration Tools

Year-end rating calibration & comp planning

Mobile App

Coaching notes on-the-go, anytime

ROI Calculator

See what you're actually saving

Enterprise performance tools cost $40K+/year for 100 employees. SmartCoach™ is priced for SMBs—and saves manager time on top of it.

Number of Employees 50

Manager Time Saved Per Week (hours) 3.2

Average Manager Hourly Rate $75

166 hrs

Annual Time Savings (per manager)

$12,480

Annual Cost Savings (time value)

$35,000

Savings vs. Lattice/15Five

$47,480

Total Annual ROI

Note: Calculation assumes enterprise tools cost ~$40K/year for 100 employees (Lattice, 15Five average pricing). SmartCoach™ pricing is ~$5K/year for 50-100 employees. Manager time savings based on 3.2 hrs/week saved (eliminating 1:1 prep, goal tracking admin, review template setup).

Before & After

Stop guessing. Start coaching.

Without SmartCoach™

Managers scramble to prep for 1:1s 5 minutes before the meeting
Goals live in Google Sheets or buried in email threads—no one's tracking them
High performers leave because they don't feel supported—managers don't notice until it's too late
Year-end reviews are rushed, subjective, and unmemorable—employees feel blindsided
No documentation of coaching conversations—HR has nothing to reference during disputes

With SmartCoach™

AI builds personalized 1:1 agendas based on recent activity—managers walk in prepared every time
Goals are visible in real-time dashboards—teams know exactly where they stand
At-risk alerts catch disengagement early—managers intervene before turnover happens
Structured reviews with templates and historical notes—employees get clear, data-backed feedback
All coaching conversations timestamped and searchable—compliance-ready documentation at your fingertips

Integrations

Works with your existing HRIS

One-click sync with Gusto, ADP, or any HRIS via REST API. Org chart, employee data, and reporting structure auto-populate.

Any HRIS

REST API

// Sync employee data from your HRIS
POST /api/v1/sync-employees
Headers: Authorization: Bearer YOUR_API_KEY

{
  "source": "bamboohr",
  "sync_frequency": "daily",
  "fields": ["name", "email", "manager_id", "department", "start_date"]
}

// Response: Auto-creates users, maps reporting structure
{
  "status": "success",
  "employees_synced": 87,
  "org_chart_updated": true
}

FAQ

Common questions

5-10 minutes. Connect your HRIS via one-click OAuth, confirm your org structure, and you're live. No IT involvement needed. We offer a 30-minute onboarding call to walk managers through their first 1:1 agenda and goal setup, but the platform is intuitive enough to use immediately.

We have native integrations with BambooHR, Gusto, ADP Workforce Now, Workday, and SuccessFactors. For other HRIS platforms, we offer a REST API that syncs employee data, org charts, and reporting structures in real-time. If your HRIS supports webhooks or API access, we can connect to it.

Yes. SmartCoach™ is SOC 2 Type II certified. All data is encrypted at rest and in transit. Manager notes can be marked private (only visible to the manager) or shared with employees. We never sell or share your data. Role-based access controls ensure employees only see their own performance data and can't access peers' reviews.

Two main differences: price and AI. Lattice and 15Five cost $40K+/year for 100 employees and require long sales cycles. SmartCoach™ is priced for SMBs (~$5K/year for 50-100 employees) with no contract lock-ins. Second, our AI coaching assistant generates 1:1 agendas and flags at-risk employees in real-time—features enterprise tools charge extra for or don't offer at all.

Absolutely. Many teams start with just goal tracking and 1:1 agendas, then roll out reviews later. You can enable or disable modules (goals, 1:1s, reviews, 360 feedback) at any time. There's no forced workflow—use what you need, skip what you don't.

SmartCoach™ integrates seamlessly with the rest of Cadient's SmartSuite (SmartRegistry™, SmartTenure™, SmartAssess™, etc.). If you're already using Cadient for recruiting or retention, SmartCoach™ shares the same login and data layer—no duplicate setups. You'll also get bundle pricing if you add multiple products.

Stop flying blind.
Start coaching with data.

Join the waitlist for SmartCoach™ and get early access pricing when we launch in Q2 2026.

Full Name

Work Email

Company Name

How many employees do you manage?

No commitment. No credit card. 30-minute onboarding session included.